Return Policy

Returns :-

 

 

Returns is a scheme provided by us directly under this policy in terms of which the option of replacement and/ or refund is offered by the us to you. All products listed under a particular category may not have the same returns policy. Kindly check the respective item's applicable return policy on the product page for any exceptions to the table below.

Category

Period

Conditions

Lifestyle: Clothing (excluding Lingerie, Innerwear, Socks and Freebies), Footwear, Eyewear, Fashion Accessories.

       

 

       7 days

You may request for a refund /replacement within 7 days of delivery, as long as it is unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.

 

 

 

Lifestyle: Lingerie (top-wear), Sport & Fitness Equipment, Watches, Baby Care, Precious & Non-Precious Jewellery, Footwear Accessories, Travel Accessories,

Home: Home Decor, Home Furnishing, Home Improvement Tools, Household Items and Pet Supply

Automotive: Auto Accessories, Bike Accessories, Car Accessories, Car and Bike Breakdown Equipment, Car and Bike Care, Car and Bike Lighting, Car and Bike Styling, Car AV Electronics and Accessories, Helmets and Riding Gear, Spare and Performance Parts, Tyres and Alloys

 

 

 

 

 

 

 

 

 

 

                        7 days

You may request for a refund / replacement within 7 days of delivery, For Lingerie (top-wear), it should be unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.

 

 

 

Books & More: Books, Music Instruments, Office Supply, School Supply and Toys

 

                  No Return

 

 

 

 

Electronics: Tablets (except Apple), Laptops (except Apple), Cameras, Consumer Electronics, Entertainment Small, Gaming Hardware, Small Home Appliances, Personal Care Appliances, Personal Care, Health Care Appliances, Small Appliances, Computer Accessories, Mobile Accessories, Camera Accessories, Other Accessories, Computer Peripherals, Smart Home Appliances, Office Equipment, Game and Smart Wearables (except Apple)

Home: Furniture

 

                      7 days

You may request for a replacement within 7 days of delivery/ installation (as applicable). In certain cases where the seller is unable to process a replacement, the seller will offer a refund to you.

We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technical visit. In the case of tablets, you may also be required to install an application to aid with troubleshooting.

For products where installation is provided by Gleekart’s service partners, please do not open the product packaging by yourself. Gleekart authorised personnel shall help in unboxing and installation of the product. In this case, the replacement period commences from the date of installation.

For Furniture, any product related issues will be checked by an authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/ defective part will not resolve the issue.

 

 

 

Electronics: Mobiles (except Apple, Google)

Large Appliances: Air Conditioners, Chimneys, Water Geysers, Microwave Ovens, Televisions, Refrigerators, Dishwashers, Washing Machines, Dryers and OTG

 

 

 

 

7 days

You may request for a replacement within 7 days of delivery/installation (as applicable). In certain cases where the seller is unable to process a replacement, the seller will offer a refund to you.

Assistance shall be provided to troubleshoot any issues that you may face, either through online tools, over the phone, and/or through an in-person technical visit. In the case of smartphones, you may also be required to install an application on the mobile to aid with troubleshooting. If a defect is determined within the 7-day period following delivery/installation, a replacement of the same model will be provided at no additional cost.

If no defect is confirmed, the issue is not diagnosed within 7 days of delivery, a troubleshooting step cannot be performed, or if one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues.

Second hand Goods

               7 Days

Any goods having Return terms in purchase

Electronics:

Mobiles - Apple, Google

Tablets - Apple

Laptops - Apple

Smart Watches – Apple

 

 

 

 

 

 

 

 

 

 

                  7 days

You may request for a replacement within 7 days of delivery only if the product was received in damaged condition. In certain cases where the seller is unable to process a replacement, the seller will offer a refund to you.

For all other device-related issues, please contact the brand authorized service centre directly. You may request for a replacement within 7 days of delivery only if the product was received in damaged condition. In certain cases where the seller is unable to process a replacement, the seller will offer a refund to you.

For all other device-related issues, please contact the brand authorized service centre directly.

Eidble  items

          No Retun

 

No Returns categories: Lingerie (bottom-wear), Inner-wear, Socks, Clothing Freebies, Home Care, Music, Movies, Baby Care Supply, Beauty and Grooming, Gift Cards, Food and Nutrition, Computer Software, CD/DVD, Pen Drives, Memory Cards, Gaming VR, Cars, Two Wheelers, Lubricant, Oil, Cleaning solutions, Grease, Glue, Wax, Perfumes, Deodorants, Inks, Gels, Polish, Liquids, Personal Hygiene, Pet Hygiene/Grooming and Other Consumables, Screen guards, Graphics cards, Motherboards, Internal Hard drives, RAM

 

 

 

 

 

 

These product categories are non-returnable.

View a complete list of all non-returnable products here.

 

Returns Pick-Up and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.

During pick-up, your product will be checked for the following conditions:

Correct Product

IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.

Complete Product

All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present.

Unused Product

The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable). Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. iCloud lock must be disabled for Apple devices.

Undamaged Product

The product (including SIM trays/ charging port/ headphone port, back-panel etc.) should be undamaged and without any scratches, dents, tears or holes.

Undamaged Packaging

Product's original packaging/ box should be undamaged.

 

 

 

The field executive may refuse to accept the return if any of the above conditions are not met.

For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.



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